Skip to main content

Back Pay Computation in the Philippines and Reasons Why it’s Delayed.



Klook.com After taking calculated risks, you have finally decided to leave your current employer due to health reasons, lack of career growth, or a greener pasture, etc. Just like you, I always look forward in receiving my back pay because it can be used as savings or as an additional fund that you can utilize while transitioning to your new job.

Computation of back pay may vary depending on your company polices however, the following items should be considered.

1.       Last Salary – your last salary may be withheld and will be release as back pay.
2.       Pro Rated 13th month pay.
3.       Tax Refund
4.       Vacation and Sick Leave conversion (if convertible to cash).
5.       Other deductions or liabilities – loans or lost equipment (Headset, locker keys, etc.)

Illustration of Last Pay Slip for Back Pay


Aside from your last pay the employer should also release your Certificate of Employment, BIR Form 2316 and a release waiver and quitclaim that you need to sign to acknowledge that you received your last pay which releases the company of any obligation.

Most companies will issue your last pay within 30 – 60 business days after your last day of work. However there might be some reasons why it’s delayed.

1. Your manager has not submitted the clearance to HR.
2. The signatory of your last paycheck might not be available.
3. Companies are aware that there is no provision in the labor code in relation to the period of payment of last pay which technically allows them to hold it off.

Though, reason number 3 states that there is no provision in the law that covers the period of payment of last pay, companies should give it within a reasonable time or whatever is stated on the employment contract.

In case the reasonable time has lapsed and you have documented a proof that your previous employer has not given your last salary, you may now file a complaint at the National Labor Relations Commission (NLRC) or Department of Labor and Employment (DOLE).

You can also contact the BPO Workers Organization below which offers assistance to BPO employees.
Did you encounter any delays on getting your last pay?






Comments

  1. Concentrix wala pa.

    ReplyDelete
    Replies
    1. Na tv patrol na yan tapos mabagal pa din.

      Delete
    2. Hi. Nag process ako ng clearance ko sa Concentrix natapos nung February 14, 2018..indicated sa slip and sinabi din personally na 30 days after makukuha na. But until now, ni email re update ng final pay wala. Nag email sila saken last March 15, 2018 ansabi, Good day.



      Apologies for the late revert.



      Your final pay is currently being processed. Kindly wait for the e-mail communications until Friday this week including final pay amount, final COE, ITR and waiver form.



      Your incentive and disputes are included in your final pay.

      - pero til now, wala padin. Ano po kaya ang dapat kong gawin? dami ko na inquiry emails, lang nag ri reply . May naka usap ako sa HR, tinuro ako sa Final Pay department na wala namang contact number and email lang din daw.. madami po kaming nag aantay ng final pay til now, nga-nga kaming lahat. Eversince naman talga, madaming disputes sa Concentrix in terms of pay. I really regret na nag apply pa ulet ako sa knila. Buti nlng natapos na yong contract ko with them. Please help naman po. Thank you!

      Delete
    3. sir, may idea ka magkano deduction pag di ko mabalik yung ID? di ko makita eh.

      Delete
    4. Anonymous
      MAR 19, 2018, 7:54:00 PM

      Hi.. same tau ng situation.. pero ibang company ako galing... sabi sa kin 30 - 60 days.. pero lagpas 60 days na wala pa rin.. nag email ako nang nag email.. sa awa ng Diyos, ngaun lang sila nagreply na OK na daw final pay ko. pupuntahan ko na sya next week... tyaga lang sa pag follow up...

      Delete
    5. HI. IS SL BALANCE SHOULD BE INCLUDED IN THE FINAL PAY? MY HR TOLD ME THAT THEY WILL NOT PAY MY SL BALANCE SINCE IT'S FOR RESIGNATION.

      Delete
    6. lampas na ang 30 days wla pa akong notification or email na receive kung makukuha kuna ba ang back pay ko o hindi.

      Delete
    7. May tanung po ako, Sinabi po ng company ko na nakuha kuna daw ung backpay ko at may mga prrof sila sa bangko at lahat lahat, mejo napatagal kasi pagkuha ko ng bakpay ko kaya napalitan na din ang mgmt. Ano ang pwede ko gawin po?

      Delete
    8. VideoBuddy Hack Apk Download - How to Install It

      If you have an Android device, you can use VideoBuddy's video streaming features to stream videos on your phone. You can also choose movies or TV shows, funny videos, and other interesting content. All of these are available for free and you can enjoy them on your mobile device. You can download them on your smartphone or tablet to watch later. If you want to try VideoBuddy mod apk, follow the steps below:

      First of all, you have to download the VideoBuddy APK application from the Google Play Store. If you have to open the Google Play Store, make sure you turn on the "unknown sources" option. Once installed, you will need to make the necessary settings. After that, you can enjoy your new video player for free! The best part about VideoBuddy is that it can block ads, pop-ups, and banners from any site you visit. Once you've installed the app, you'll be able to download all of your favorite videos for free!

      Next, you will need to download the VideoBuddy APK to your phone. You'll need to enable the "unknown sources" option in your device's settings in order to install the APK. You can also use the Google Play Store to install VideoBuddy. Once you've installed it, make sure you have the "unknown sources" option enabled. Once you've enabled this setting, you can begin downloading your videos.

      Once you've downloaded the VideoBuddy APK, you'll need to install the APK on your phone. If you haven't already done so, you can find it in the Google Play Store. Once installed, you'll need to turn on the "unknown sources" option in your device's settings. After that, install the VideoBuddy APK on your phone and start enjoying your free entertainment!

      Once you've installed VideoBuddy APK, you'll need to enable it on your phone. Once it's installed, you'll need to go to your settings and enable the "unknown sources" option. After you've done this, you'll be able to watch countless Bollywood movies in Hindi. If you're a movie fanatic, you'll love the VideoBuddy Cracked HD Apk! The free app will also give you access to the latest and greatest movies.

      Using VideoBuddy is a great way to download movies and TV shows from different video platforms and websites. It's completely free and does not contain any annoying advertisements. Unlike many other applications, it's safe to install and uses the "unknown sources" option to prevent malicious software from being installed on your phone. You'll need to select the "unknown sources" option in your device settings in order to use VideoBuddy.

      If you don't want to spend money on the app, it's possible to get it for free. This app has become one of the most popular YouTube downloaders with over 50 million users. The best thing about this app is that it is free and offers many useful features. This makes it an even better choice for movie lovers who want to watch movies on their mobile phones. You can download movies on your smartphone for free with VideoBuddy, so you can watch them whenever you want.

      Delete
  2. In fairness sa CVG within 30 days release na.

    ReplyDelete
    Replies
    1. release agad within 30 days. sana mag kano ang 12 months employment sa kanila. last january 5 2018 kc effectivity ko.

      Delete
    2. Ano pobang gagawin namin ng husband ko ngresign dn sya sa Concentrix nung jan 25,2018 tas etong april ngemail yung final pay ng concentrix.nkakuha nalang sya 101pesos.nakakainis kasi hindi mo malaman san nila nkukuha yung computation nila. San ba pwede magreklamo or tawagan manlang.ng email nko sknla pero wla pang reply. Please po pa help naman.

      Delete
    3. Hilow gdeve I'm jonefer adaya ano bang gawin sa back pay ko 3 months na cxa tapos noon pinapafollow up ko this day sa accounting department sa acabar savi Mali raw ang resignation letter e complete lahat NG requirement ko sa pagsubmit. Ngaun sinsavi nila this day na Mali raw. E bkit now lng sinsavi sa akin. E possible na mgantay ako ulit NG 60 bago ko makuha ang back pay ko e dapat mareceive ko this Nov. Ang back pay ko. Dhil sa is ang Mali lng na ngaun lng sinsavi sau after 3 months sino ang ba ang May Mali zila ako. Padvise nmn ano gawin ko plus.

      Delete
  3. Is it possible in a company that if you hired in April, no tax refund?

    ReplyDelete
    Replies
    1. To answer your question, No tax refund is possible if the previous company has exactly computed your tax due for the year.

      Delete
    2. ghd sports download latest version 2023

      Delete
  4. Ok, but been in two different companies and get refund, 3,500+ .

    ReplyDelete
  5. This comment has been removed by the author.

    ReplyDelete
  6. TELEPERFORMANCE has this issue. Those who resigned are instructed to send an email on Philippines@teleperformance.com on a scheduled date, which is 90 days after the exit interview. The average response time should be 2-3 business days, but they obviously do not send a reply or any addtional information on extended wait time. In some cases, 5 months or roughly 150 days, have passed and they are yet to receive their back pay. I think I will go with convergy's next time as their back pay processing time is prompt and timely

    ReplyDelete
    Replies
    1. True they must reply on time so that we will know ahead on time if we still can eligible backpay and so that our effort and time to go on there main office would not be wasted

      Delete
  7. Is it possible to not have a tax refund from the previous company that you worked with in a year -
    I worked with Teletech for a year and I was shocked with my final pay as it doesn't have any tax refund though I was expecting to have the tax refunded from Jan- Nov - Is it really possible to not have tax refund at all?

    ReplyDelete
    Replies
    1. Paano po kapag mali computation ng 2316, late na napansin kasi sininisingil na sa new employer

      Delete
  8. hi! is it posible po ba na ideny ang employee pag nag request sya ng delivery ng back pay? kasi last employee nahatid yung back pay nila eh. galing pa po kasi akong province at magastos kung pupunta ako para kunin ang back pay. salamat po

    ReplyDelete
  9. Im from cvg and i want to ask if iddeduct ba sa back pay ung intellicare dependents? Supposed kasi babayaran ko un every cut off. Please i need your answer guys

    ReplyDelete
  10. Just want to share my experience with the back pay case mentioned in no. 3. My COE, ITR and quit claims aren't released immediately. I resigned in April and I received all due to me in November. I just called the DOLE and mentioned my case, and the officer said I have the right to file against the company because it took so long, and I'm already cleared. When I mentioned to my ex- company's HR about my conversation with DOLE officer, they immediately processed my papers and received everything. DOLE is very much willing to help the employees. The officer even urged me then to go straight to DOLE to quicken the process. But, I still have compassion for my previous employer and became considerate and patient.

    ReplyDelete
    Replies
    1. Hi May i know the contact number of the person you have spoken in DOLE, i might be needing help from them since i have the same issue with you. its been 5 months and yet my backpay is still in "process" according to the HR of my previous company. Thank you.

      Delete
  11. I was discontinued from a BPO just yesterday although our payout for the 20th is being released.. i had rendered service for 3 days.. shouldn't my last 3 days be for back pay.. i see no reason to hold my salary on the 20th.

    ReplyDelete
    Replies
    1. Since salaries are given out on the 20th, usually you will have to wait for this date or even longer in case you resigned or made redundant.

      The 20th serves as the cut-off date. they will have to compute other things before they give you ur final pay.

      Delete
  12. Hi, I just want to extent my gratitude to attorney Malu, she answered all my legal issues right away and gave me a direct transparent advise.

    Thanks also for this website: call center focus, offering free legal advise and facts about working in a bpo.

    ReplyDelete
  13. Good day. It would be greatly appreciated if someone would answer to my query. My last day on my company was May 27, 2016 with 1 month render. Fulfilled the clearances needed. They say it would take 60 days for my backpay to be released. I currently am overseas and won't be returning home soon. I have provided them a letter of authorization for my husband to act on my behalf and claim that backpay as my husband is also an employee of same company. Now my husband tells me that the HR spoke to him and told him that they won't be giving me a tax refund and instead just give me a form 2316 as it is their new policy that they won't do tax refunds anymore. Now my question is, is this possible? Can they just decide and won't do tax refunds? I am currently not in the Philippines to sign for the BIR form. Hoping for an answer. Thank you in advance for answering. God Bless :)

    ReplyDelete
    Replies
    1. Since your husband is with the company. Can you clarify with him to ask the HR again? If not, then ask him to call DOLE hotline in the morning and ask them the tax return. You are entitled to a tax refund bec. at some point you resigned and did not finish the year with them. This is your payment to the gov't and the company doesn't share on it.

      Do not sign the BIR 2316 when you have not received your final pay. The form is for quit claim and release. Meaning, the company has already paid you and they do not owe you anything else.

      Delete
  14. May nkaka alam ba kung pano ang computation ng backpay sa c3? Been there for 6 months. Tia

    ReplyDelete
  15. If 2 months has lapsed and I have not yet receive my last pay? Can I call for DOLE for help regarding this? What if the company practice that the release of last pay is after 3 months, is this a valid reason?

    ReplyDelete
  16. Currently working for cvg for 3 years,and implanning to give my resignation effevtive immediately,usually po how much ang nakukuha na backpay?

    ReplyDelete
  17. My mkkuha po ba if awol?i filed my clearance 2 weeks ago. How much will i get for backpay if im still eligible? Thanks :)

    ReplyDelete
  18. Hi,ttanong ko lang po ko fair lng ba ung nkuha kong back pay n 4692 for almost 2yrs s Sutherland global.I was hired march 2014,and resigned feb 2 2016..thank you

    ReplyDelete
  19. Hi,ttanong ko lang po ko fair lng ba ung nkuha kong back pay n 4692 for almost 2yrs s Sutherland global.I was hired march 2014,and resigned feb 2 2016..thank you

    ReplyDelete
  20. Magffile ako ng resignation on October 28 tapos last day ko eh December 2. Ang labas ng 13th month namin is last week ng Novemeber. Makukuha ko pa kaya yun?

    ReplyDelete
  21. Hi Atty I just have question po I was working at firstsource Ltd from Feb 2016 til oct 2,2016 I'm done render my resignation letter and completed it though in a unexpected situations during rendering my resignation I got sick and my bro died I give all the paperwork to hr it's all documented and approved plus that's the cases I only been absent since I got hired. Now my question is how would be the possible compution of my backpay am I entitled to have a tax refund or not ?

    ReplyDelete
  22. This comment has been removed by the author.

    ReplyDelete
  23. Good Evening po. Empleyado po ako ng isang BPO company sa QC. Pero po naka LWOP po ang tag dahil po sa naaksidente ako sa motor. Sasahod po kami ng Dec 9 pero po since Dec 6 2016 po ako nagsimula na hindi pumasok. Mahohold po ba ang sahod ko nun? Salamat po.

    ReplyDelete
  24. This comment has been removed by the author.

    ReplyDelete
  25. Hi!

    If I was deducted of something that shouldn't be. where can I file complaints ?

    Thanks!

    ReplyDelete
  26. Hello I resigned from my company in taguig. I completed all of my clearances before and on my last day. The HR told me that I have to wait 60-70 Days for my backpay. I emailed our HR with regards to my backpay and got no response from her.

    My cousin who is working for a different company and I resigned from our work on the same day, he was told that his backpay would be given 45 days after but it was actually given to him just after 3 weeks (15days)

    Is this normal? Should I call DOLE?

    ReplyDelete
  27. BLUEBEAN INC same delay delay delay they said within 2-3 months release na . . mag 4 months ung iba 6 months+ na wala padin

    ReplyDelete
  28. I just have question. I already receive my backpay last feb 2017 binalik ko sa kanila ung backpay ko due to wrong spelling of my name. they told me balikan ko daw 1 week, after 1 week I follow up hd parin daw ok ung backpay ko, until now 3weeks ng nakakalipas wala pa rin, any tips, advice or suggestion actions?..

    ReplyDelete
  29. Question lang po. pinapipirma nila ako ng quitclaim. pde bang hingin yung computation sa kanila? binibigay ba muna sa inyo yung computation bago yung cheque o cheque nlng agad agad? kasi ayaw kong pumirma muna. hndi kasi ako kumbinsido sa matatanggap kong final pay lalo na't nalaman kong hindi pala nila pnprocess yung TIN(meaning wala akong record sa BIR) pero nag deduct sila ng tax sa every payslip ko. nagtanong na ako tungkol dun pero hindi sila nagrereply.

    ReplyDelete
    Replies
    1. This might be a little late pero kung need mo pa ng advice, yes kailangan mo yung document with the breakdown of your backpay inclusion (pro-rated 13th month, leave conversions if applicable and final cutoff pay that was put on hold). Huwag kang pipirma ng kahit ano until they provide it. Kung ayaw nila ipakita yung breakdown, go to DOLE.

      Delete
  30. ano yung number ng DOLE na pde tawagan? it's been more than 90 days na pero wala pa din response from them. it was an immediate resignation last feb 3, 2017. and i was advised to follow up on or after may 5, 2017, which i did. no response.

    ReplyDelete
  31. "3. Companies are aware that there is no provision in the labor code in relation to the period of payment of last pay which technically allows them to hold it off.

    Though, reason number 3 states that there is no provision in the law that covers the period of payment of last pay, companies should give it within a reasonable time or whatever is stated on the employment contract.

    In case the reasonable time has lapsed and you have documented a proof that your previous employer has not given your last salary, you may now file a complaint at the National Labor Relations Commission (NLRC) or Department of Labor and Employment (DOLE)."


    Given this scenario, so pag sinabi ng company na it would take 45-60 WORKING days, 45-60WORKING days nga? This by the way would equal to: 2.1-3 months (that is kung walang holidays pa yan). Isn't this too long for the company to process someone's back pay? Do we have to wait for 3 months bago mag file ng claims sa NLRC?

    ReplyDelete
  32. Can I still get my backpack even it's more than 4years already?

    ReplyDelete
  33. I just want to ask kung gaano katagal normally released ng back pay? As per hr kasi kung wala akong accountabilities mas mapapadali, so nag expect ako na mapapbilis kasi wala naman akong accountabilities . I resigned last march 2017 and then the HR told me na after 2 months follow up ko, kasi yung mga nauna na nag resigned sakin is almost 2mos nakuha na nila back pay nila, last week ng may 2017 I called HR and then they told na me na cleared na ko sa accounting na lang daw inaantay nila mag 4mos na kong resigned sa dati kong company which is Empire East Land Holdings Inc. ,

    ReplyDelete
  34. I resigned Teleperformance last march 2017 and was advised that I need to wait up to 90 days to process the final pay. I went to their office last june 2017 and was advised that it's still in process. I received an email this july but still saying it was still in process. Anything else I can do aside from waiting?

    ReplyDelete
  35. by next month mag 6months na wala parin back pay ko ask ko po if ano normal lng po ba yun??

    ReplyDelete
  36. Hi i have few questions po. I was resigned from BPO last jan 1 2014 and i came back to claim my final pay last may 31 2017 given na na.complete ko ung clearance form nila and allowing dem to deduct ung cost ng bandge at headset para lng makuha ung fibal pay ko which infact na sauli ko sa kanila at wla silang record na nasauli ko un. Ngaun sinasabi nila skin na ng lapse na dw ng 3 years ang pag kuha ko ng back pay ko at hnd ko na dw un makukuha lahat kundi ang clearance lang. Gusto ko sanang magtanong na my time limit ba ang pagkuha ng back pay sa company? At nabasa ko na hnd pwede mag deduct and company sa back pay kahit na its a lost/damage of equipment eto.? Salamat po sa sagot.

    ReplyDelete
  37. Hi Atty,

    I would like to ask kasi po nagresign ako sa previous Company ko last July 5, 2017 tapos Attorney until now hindi pa sila nagbayad.

    Yung isang HR is tinawagan ako kasi ehold daw nila yung last pay ko pati incentives kasi daw maraming losses dun sa isang dealer ng gadgets na hinandle ko dahil daw sa akin na hindi ko pinull-out kaagad yung items kaya maraming nawala dun sa branch na yun which is it's beyond my control kasi under siya sa account ni dealer nasa loob lang ng store nila tapos yung total amount of losses is ichacharge nila sa akin.

    Hold po Incentive and Last collectible ko sa company tama po ba yun or pwde ako magpatulong sa DOLE about dito po..Kasi wala naman po doon sa kontrata namin na pinrmahan na pagka may losses si dealer na hinandle ko is echacharge nila sa akin...Coordinator po pala ako Attorney hopefully you can give me an update po..Thanks Attorneey

    ReplyDelete
  38. Good morning po ask po ako tungkol sa natanggap ko na 13mnt.un na daw po un backpay at taxrefund lang total 18 k mahigit lang 1yr &5mnths ako nagwork sa company na bpo Japanese call center po den wla pa cla bngay na kopya skin tama lang b un nkha k maliit daw SB din mga ksmhan k dati pls answer thank you

    ReplyDelete
  39. Same knna Aug 10,2017 lang po ako nagresign last mnt

    ReplyDelete
  40. Hi po.. ask ko lang Po kung gano katagal Bago makuha Ang back pay.. kaz nag resign po ako nang July..

    ReplyDelete
    Replies
    1. It would take 30 - 60 working days.

      Delete
  41. Hi po.. ask ko lang Po kung gano katagal Bago makuha Ang back pay.. kaz nag resign po ako nang July..

    ReplyDelete
  42. Ask lng po. Ilang days po ba dapat bago marelease ang BIR 2316? Matagal na po akong resign sa company wala po silang binigay na BIR 2316. Thank you po

    ReplyDelete
  43. Tanong ko lang po...8 years na akong nagtatarabho sa isang construction company bilang isang warehouse staff 3 years na ako nagtatarabaho bago ako pinapirma ng kontrata as a project base pag nag endo na po ako anong benifits po kaya maari kong makuha..salamat po

    ReplyDelete
  44. Hi ask ko lang kung makakatanggap po ba ko ng 13 month pay pang5months na ko sa dec 15 at endo na po sabi ng iba wala daw dahil sa backpay iisa lang ba yung 13 month pay sa backpay?

    ReplyDelete
  45. This comment has been removed by the author.

    ReplyDelete
  46. Hi, good day.
    I need some advise kung ipapaDole ko ba ung company ko for delaying my backpay.

    Oct 6 2017 nagresign ako. medical reason. Ilang months nakong may sakit and I'm not going better. Oct 14 nagpaclearance ako. Hiningian ako ng copy ng resignation letter ko, sabi ko nasa manager ko. Pumunta ung isang manager namin to explain at nagkasundo sila na approve na ung clearance kasi ipapasa naman daw nung manager ko ung resignation letter (which I find it odd kasi diba dapat nung nagresign ako eh dapat may copy na sila nung letter?) Anyways, so cleared na ko nung Oct 14 and they gave me stab for backpay. Nakalagay dun 45 days. But the thing is, I was advised nung araw na un na I have to wait for a text from them then after that tsaka ako mag count ng 45 days. I asked kung anung klaseng text at kung kelan ko makukuha. Sabi sakin, within a week makakatanggap ka ng text, the person who processed it assured me too na di lalagpas ng 1 week eh may mare receive akong text. Oct 16 2017 ay nakareceive ako ng text though tungkol un sa recruitment process nila. Weeks past eh same na puro ganun ung narereceive ko so I thought na baka un na nga un. Nov 21 bumalik ako to check kung kelan ko ba nakukuha. Sabi sakin said Nov 27 ung 45th day so balik ako. bumalik ako ng Nov 28, pagdating ko I was advised na Hindi pa available at kausapin ko ung nagprocess nung resig ko, I asked why, sabi sakin "kasi Nov 23 lang po naupload ung file nyo". I talk to their manager kasama ung nagprocess ng resig ko but they can't give me an exact reason kung baket natagalan. Kesyo "special case kasi" or "may process kaming sinusunod and we can't disclose it to you." Sabi ko, "alam nyong pwede ko kayo ireport, right"? Sabi sakin, wala naman daw sa batas na bawal ung ginawa nila. In fact nga daw eh Hindi lang ako ung lalagpas ng 45 days.

    Sabi sakin, January 09 2018 pa magiging available ung backpay.

    Pwede ko ba sila ipaDOLE?

    ReplyDelete
    Replies
    1. YES, YES, YES!

      REGARDLESS if terminated ka, voluntary resigned, or nag AWOL, ALL EMPLOYEES ARE ENTITLED FOR A FINAL PAY based on our Labor Code. Kahit ano pa reason mo for resigning.

      With my previous experiences in almost 10 companies I have worked with, I always make a follow up call and issue a demand letter. Follow this steps to help speed up the process of the release of your final pay check:

      1. Once clearance is fully accomplished, take a photo of it OR simply as your HR admin to give you a photocopy of the said clearance form or send it via email as proof.
      2. Make a demand letter. Include the details such as your name, employment period, resignation date, and date of completion of clearance. State on the letter that you are requesting for an immediate release of your final pay (due to whatever reasons you may have) and that you are giving them 1 week to process the payment. Also note on the letter that if they fail to comply on the date you've provided, you will file a complaint at DOLE.
      3. Send the letter via post/mail (LBC or something alike) or via email. ALWAYS make sure that you have a proof that you did send the demand letter.
      4. Keep ALL the proof such as copy of your clearance form, photocopy of your ID with them, and proof of delivery of the said demand letter to your company. You will later on use this if they fail to comply.
      5. If they didn't release it on time, go to DOLE Intramuros or to the branch where your company is covered. I suggest Intramuros branch as they are very helpful at quick with the process. Look for Atty, John Diana or Atty. Gazmin. You may also call them for advise at 527-3000 loc. 605 or 606.


      **The "1 week" period is considered as "reasonable time" to process by DOLE's chief officer of Legal Division Mr. Gilbert Cacatian. This is what he advised me, make a demand letter and allow them to process it for 1 week. If they fail to comply, you can request a conference thru SENA program of DOLE and they will send a subpoena to your previous company. Make sure to have their complete name and address. I advise you get the details of your company's HRVP ot HR Head.

      YOUR FINAL PAY IS YOUR MONEY. YOU WORKED FOR IT. YOU HAVE EVERY RIGHT TO REQUEST IMMEDIATE RELEASE. YOU ARE NOT ASKING FOR THEIR MONEY. Some (not all, but most of them :D) HR personnel make it seem like it is theirs and make the process very difficult for their previous employees.

      ***ALWAYS ASK FOR A COPY OF COMPUTATION. YOU CAN INCLUDE THAT ON THE DEMAND LETTER. THEY NEED TO ISSUE YOUR COE, 2316, FINAL PAY CHECK AND THE COMPUTATION.

      Fight for your right.

      Delete
  47. Hi! Good day!
    Ano po ang guidelines ng mga BPO company sa last payslip for backpay? Yung binigay kasi sa akin doesn't have any breakdown on what happened with my gross pay(no explanation about deduction) and how they've come up with the final pay.
    Thanks

    ReplyDelete
  48. Hi Good Day,
    Ask ko lang po 8mos ako sa company then i did not rendered 30days then upon signing my j.o before naka indicate dun na incase di matapos or macomplete yung 30days if magreresigned magkakarun ka ng deduction na 45k.so since na 14k lang basic dun plus 2k allowance and di ako nakapagrender kasi di na talga kaya dahil wala ng maiiwanan sa mga kids ko.My question po is that possible na ganun kalaki yung ung deductions?

    ReplyDelete
    Replies
    1. Hi, unfortunately asa contract sya. Mas cash bond ka. Pwede ka mag inquire kay Atty. Diana or Gazmin sa DOLE at 527-3000 loc. 605 or 606.

      Delete
  49. REGARDLESS if terminated ka, voluntary resigned, or nag AWOL, ALL EMPLOYEES ARE ENTITLED FOR A FINAL PAY based on our Labor Code.

    With my previous experiences in almost 10 companies I have worked with, I always make a follow up call and issue a demand letter. Follow this steps to help speed up the process of the release of your final pay check:

    1. Once clearance is fully accomplished, take a photo of it OR simply as your HR admin to give you a photocopy of the said clearance form or send it via email as proof.
    2. Make a demand letter. Include the details such as your name, employment period, resignation date, and date of completion of clearance. State on the letter that you are requesting for an immediate release of your final pay (due to whatever reasons you may have) and that you are giving them 1 week to process the payment. Also note on the letter that if they fail to comply on the date you've provided, you will file a complaint at DOLE.
    3. Send the letter via post/mail (LBC or something alike) or via email. ALWAYS make sure that you have a proof that you did send the demand letter.
    4. Keep ALL the proof such as copy of your clearance form, photocopy of your ID with them, and proof of delivery of the said demand letter to your company. You will later on use this if they fail to comply.
    5. If they didn't release it on time, go to DOLE Intramuros or to the branch where your company is covered. I suggest Intramuros branch as they are very helpful at quick with the process. Look for Atty, John Diana or Atty. Gazmin. You may also call them for advise at 527-3000 loc. 605 or 606.


    **The "1 week" period is considered as "reasonable time" to process by DOLE's chief officer of Legal Division Mr. Gilbert Cacatian. This is what he advised me, make a demand letter and allow them to process it for 1 week. If they fail to comply, you can request a conference thru SENA program of DOLE and they will send a subpoena to your previous company. Make sure to have their complete name and address. I advise you get the details of your company's HRVP ot HR Head.

    YOUR FINAL PAY IS YOUR MONEY. YOU WORKED FOR IT. YOU HAVE EVERY RIGHT TO REQUEST IMMEDIATE RELEASE. YOU ARE NOT ASKING FOR THEIR MONEY. Some (not all, but most of them :D) HR personnel make it seem like it is theirs and make the process very difficult for their previous employees.

    Fight for your right.

    ReplyDelete
  50. REGARDLESS if terminated ka, voluntary resigned, or nag AWOL, ALL EMPLOYEES ARE ENTITLED FOR A FINAL PAY based on our Labor Code.

    With my previous experiences in almost 10 companies I have worked with, I always make a follow up call and issue a demand letter. Follow this steps to help speed up the process of the release of your final pay check:

    1. Once clearance is fully accomplished, take a photo of it OR simply as your HR admin to give you a photocopy of the said clearance form or send it via email as proof.
    2. Make a demand letter. Include the details such as your name, employment period, resignation date, and date of completion of clearance. State on the letter that you are requesting for an immediate release of your final pay (due to whatever reasons you may have) and that you are giving them 1 week to process the payment. Also note on the letter that if they fail to comply on the date you've provided, you will file a complaint at DOLE.
    3. Send the letter via post/mail (LBC or something alike) or via email. ALWAYS make sure that you have a proof that you did send the demand letter.
    4. Keep ALL the proof such as copy of your clearance form, photocopy of your ID with them, and proof of delivery of the said demand letter to your company. You will later on use this if they fail to comply.
    5. If they didn't release it on time, go to DOLE Intramuros or to the branch where your company is covered. I suggest Intramuros branch as they are very helpful at quick with the process. Look for Atty, John Diana or Atty. Gazmin. You may also call them for advise at 527-3000 loc. 605 or 606.


    **The "1 week" period is considered as "reasonable time" to process by DOLE's chief officer of Legal Division Mr. Gilbert Cacatian. This is what he advised me, make a demand letter and allow them to process it for 1 week. If they fail to comply, you can request a conference thru SENA program of DOLE and they will send a subpoena to your previous company. Make sure to have their complete name and address. I advise you get the details of your company's HRVP ot HR Head.

    YOUR FINAL PAY IS YOUR MONEY. YOU WORKED FOR IT. YOU HAVE EVERY RIGHT TO REQUEST IMMEDIATE RELEASE. YOU ARE NOT ASKING FOR THEIR MONEY. Some (not all, but most of them :D) HR personnel make it seem like it is theirs and make the process very difficult for their previous employees.

    Fight for your right.

    ***ALWAYS ASK FOR A COPY OF COMPUTATION. YOU CAN INCLUDE THAT ON THE DEMAND LETTER. THEY NEED TO ISSUE YOUR COE, 2316, FINAL PAY CHECK AND THE COMPUTATION.

    ReplyDelete
  51. Ano pong phone number ng adp para mag follow up ng back pay?

    ReplyDelete
    Replies
    1. Hi, kelan mo nakuha backpay mo? nagantay din ako eh

      Delete
  52. Hi. Tanung ko lang po if makakakuha pa rin ba ako ng back pay kahit 2 years na ako magmula nung nag awol ako. Or makakapag clearance pa rin pa po ba ko?

    ReplyDelete
  53. what if nagloan sa sss??like october ako nagloan tapos december ako nagresign...3years nko sa company...may makuluha pa kaya ako??

    ReplyDelete
  54. Hi ask ko lang po. need din po ng power of attorney pag kukuha ng backpay ng husband mo.. nagiwan lng kse sya ng authorized letter..sbi po kse ng iba kelangn din daw po un pero not sure po ko. Salamt po sa mkakapansin..

    ReplyDelete
  55. How about if my last day off report is Feb 12? However, 9 po yung sweldo namin? Makukuha ko ba yung 2weeks salary sa 9th? Oh ihohold muna nila yun as back pay?

    ReplyDelete
  56. hi resign na ako sa work ko dati so noon pinagamit sken nun hr nmin ung VL ko na natitira tapos ung SL nmn daw babayran ngaun nung paalis na ko sabi nang accounting namin babayran ko dw ung ginamit ko na VL pwede po ba un eh sila nagpagamit sken nun tas biglang naging pro rate eh wala nmn sila nilabas na memeo about dun dhil bayad pa nga VL at SL namin ? Help me please

    ReplyDelete
  57. Reasonable Ba yung info na binigay saken kasi, I was informed to wait 60 days Sa final status ng backpay KO from concentric, clear na ako nung January 2018 then yung mga friend KO na nagclearance lately, 30 days Lang yung waiting time. Tapos lagi sinasabi saken Sa email wait na Lang Daw. Delay Daw dahil Sa new tax reform law.. Pahelp naman po.

    ReplyDelete
  58. Hurrah, that's what I was exploring for, what a data!
    existing here at this web site, thanks admin of this site.

    ReplyDelete
  59. May makukuha parin po bang backpay kahit 2 months mahigit lang sa trabaho? August 2017 po aq na early end then as of this month di pa ko nakakapag clearance, may tendency po bang may makuha pa akong backpay pag cleared na ako.?

    ReplyDelete
  60. paano po kung 2 years and 5 mos ka nagwork sa BPO employer mo dati, wala po bang bearing yun sa computation ng final pay? Yung tanging compitation na nasa final pay form ko ay 13th month pay lang at related deductions. other than that walang mga allowances or anything pero nakuha ko na yung sahod ko para sa huling araw na tinrabaho ko.

    ReplyDelete
  61. Just wanted to ask po , coz I resigned last August of 2017 and up untill now i did not went yet to my previous company to be cleared . Am I still entitled to get my back pay ?

    ReplyDelete
  62. Thank you for sharing this update with us! this is such a hassle to everyone

    ReplyDelete
  63. Hello po. I badly need some advise. I received an email that I need to go to the HR office for discussion. Pagdating po dun, I was informed that the company is not happy with my attendance and that pipili daw ako kung magrresign ako or itterminate nila. I asked for those absences and sabi, 10 unapproved absences daw po. Yun po yung time na pabalikbalik sa ospital ang anak ko peru nagfile po ako ng leave and provided docs at approved nman sya sa system namin. Ans sabi ng taga HR namin dapat daw nag email ako.I assume na baka nageemail sila kasi di pa nila natanggap ang docs at hindi ako nkapagreply minsan sa email dahil sa pagaalaga ng baby ko. Under labor code 282 daw, due to 10 unapprovd absence ng reason kaya ang sabi ko, iterm nyu nlang po ako kung yun ang decision nyu peru hindi ako nagloloko sa trabaho.
    Nung pumunta na ako for my final pay, nakasaad po sa waiver na yung konting halaga nalng po ang maiiwan sa akin dahil deducted na daw po ng mga absences ko,HMO at lost headset. di raw po na include yung SL at VL po dahil dapat nagstay sa company ng 1 yr bago magamit kahit na regular employee na po ako. May karapatan po ba akong magreklamo sa DOLE dahil na terminate po ako kahit na approved nman po ang mga absences ko at wala man lang akong napirmahang letter ng kahit na anong warning or sanction.Immediate po ang pagkakatanggal at right before releasing pa nman po ng 13th month. Pls help po.Salamt ng marami.

    ReplyDelete
  64. The payroll division protects the working subtleties of most lasting, impermanent and 1099 representatives. To be able to adjust the payroll procedure without paystubs surpassing the financial limit, they are enlisting on line payroll administrations from an outsider. 

    ReplyDelete
  65. Hi, sana po na-enlighten nyo ako. Nagwork ako sa sutherland ng 7 months, nagpaclearance ako kasabay ng ka-work ko po na 2 months lang sy ng msya sassutherland, tapos ngayon lang kaka-received ko lang ng email about sa final pay ko, nasa P438 lang eh pero yung kasama ko na 2 months lang P6k ang nakuha nya.. Hindi ko po maintindihan bakit ganun???? please enlighten me what will I do..

    ReplyDelete
  66. Hi, sana po ma-enlighten nyo ako. Nagwork ako sa sutherland ng 7 months, nagpaclearance ako kasabay ng ka-work ko po na 2 months lang sya sa sutherland, tapos ngayon lang kaka-received ko lang ng email about sa final pay ko, nasa P438 lang eh pero yung kasama ko na 2 months lang P6k ang nakuha nya.. Hindi ko po maintindihan bakit ganun???? please enlighten me what will I do.. bakit ganun

    ReplyDelete
    Replies
    1. demand for a copy computation. Tell them you'll file a complaint to DOLE or NLRC.

      Delete
  67. Good day can i ask if may makukuha Po ba na back pay ang asawa ko kc pinapaalis na sya ng boss nya sa company nag start po sya ulit sa company na yon nong may 8 2018 tapos pinaalis po sya nito lang july 29 2019

    ReplyDelete
  68. I have a friend that resigned immediately from a BPO company but will only get something like 600 pesos as his backpay because the policy of the company is to deduct the backpay from the days that he should have rendered before his last day in the company. He said that its stipulated in his contract but my question is, is that legal?

    ReplyDelete
  69. Pwede ba na isend ang Last Pay through bank or LBC since im in province?

    ReplyDelete
  70. Worked for 1 year in a well known company. May ako na resign, September na wala parin yung last paycheck ko. :( Last update nila sakin last month pa. Tapos hindi naman sila nagrereply sa follow up emails ko. Sobrang bagal nila. Wala nga akong natanggap na healthcard eh kahit kasama dapat yun sa benefits namin. Yung mga kasamahan ko na halos 3 years na nag wowork, this year lang nila nakuha healthcard nila. Kahit yung TIN ko hindi nila inasikaso. Pinapirma lang kami ng form then wala na. :( They're a really big company pa naman :( What should i do? Is there a way to really make them do their job faster? I have considered na lumapit sa DOLE pero as much as possible ayoko na umabot dun at baka mabuking pa lahat ng ibang ginagawa nila. I just want my last pay :(

    ReplyDelete
  71. 100% safe with us We Offer all types of Finance loans for immediate respond application
    We provide personal loans Business Loans for debt consolidation, bad credit loans, unsecured loans, loans for bad credit and instant secured loans with cheap rates Do you have a firm or company that need loan to start up a business or need, personal loan, Debt consolidation? We will
    provide you with loan to meet your needs.
    Note: We offer the following loans to individuals-
    *Commercial Loans.
    *Personal Loans.
    *Business Loans.
    *Investments Loans.
    *Development Loans.
    *Acquisition Loans .
    *Construction loans.
    *Business Loans And many More:
    and many more at 2% interest rate. For more information contact us. Email: email: abdullahibrahimlender@gmail.com
    whatspp Number +918929490461
    Mr Abdullah Ibrahim

    ReplyDelete
  72. SITUS JUDI ONLINE MUSEUMPOKER TERPERCAYA

    http://museumpoker.pro/

    Dapatkan Promo-promo Spesial Setiap Bulannya di Museum Poker
    Nikmati Kemudahan Deposit Museum Poker dengan PULSA dan OVOpay yang kami sediakan..
    Nikmati juga banyak Bonus Lainnya Yang Kami Sediakan..

    Dapatkan Deposit dengan rate potongan terendah untuk Telkomsel, AXIS dan XL..

    DEPOSIT VIA TELKOMSEL

    DEPOSIT VIA XL

    DEPOSIT VIA AXIS

    === Bonus Harian Museumpoker===
    ovo dan pulsa saja
    rekening tidak ada bonus

    Dapatkan
    - Bonus Deposit 20% New Member

    Bonus Rollingan
    • Turnover diatas 1.000.000 : Freechip 5.000
    • Turnover diatas 5.000.000 : Freechip 15.000
    • Turnover diatas 25.000.000 : Freechip 100.000
    • Turnover diatas 75.000.000 : Freechip 300.000
    • Turnover diatas 250.000.000 : Freechip 1.000.000
    • Turnover diatas 700.000.000 : Freechip 2.500.000
    • Turnover diatas 1.500.000.000 : Freechip 5.000.000

    Hubungi Kami Secepatnya Di :
    WHATSAPP : +6282267932581
    LINE : MUSEUMPOKER
    SMS : +6282267932581
    TELEGRAM : MUSEUMPKR

    ReplyDelete
  73. This the Vapehouse Dubai Providing business consultant service in UAE (United Arab Emirates) on Top Vapstore. Vapehousedubai is the largest vap store in Dubai offer origianl vap, vap device kits and more at reasonable price with fastest delivery. So you are Welcome to vapehousedubai.com, UAE’s largest online vape store. Being a premium supplier of vape products allows us to deliver products to you at the lowest price. for more details here : Vape shop in UAE

    ReplyDelete
  74. Another significant factor to coordinate and deal with your training load is whether your office has normal business hours, broadened hours or even 24 hours. IT company Hamilton

    ReplyDelete
  75. Thank you for sharing this. It was helpful. Keep sharing such things. Regards.

    ReplyDelete
  76. Thanks for the detailed article on this topic. I would like to see more such awesome articles from you.

    ReplyDelete
  77. My brother recommended I might like this website. He was entirely right i like it very much. This post truly made my day.

    ReplyDelete

  78. We shared the latest version of FMWhatsApp on this page. If you are using its older version, then update the latest version from this page.

    ReplyDelete
  79. I have browsed most of your posts. This post is probably where I got the most 안전놀이터

    ReplyDelete
  80. 이것은 제가 여러분과 공유하고 싶은 흥미로운 포스트입니다 토토사이트

    ReplyDelete
  81. I truly like you're composing style, incredible data, thankyou for posting. canaan avalon 1246

    ReplyDelete
  82. I like your post and all you share with us is up to date and quite informative, I would like to bookmark the page so I can come here again to read you, as you have done a wonderful job. Courtier immobilier

    ReplyDelete
  83. What a fantabulous post this has been. Never seen this kind of useful post. I am grateful to you and expect more number of posts like these. Thank you very much Patio Chair

    ReplyDelete
  84. A very awesome blog post. We are really grateful for your blog post. combat, law enforcement You will find a lot of approaches after visiting your post. I was exactly searching for. Thanks for such post and please keep it up. Great work. french provincial furniture

    ReplyDelete
  85. This article gives the light in which we can observe the reality. This is very nice one and gives indepth information. Thanks for this nice article freight shipping company

    ReplyDelete
  86. …Its a good post..keep posting and update the information canberra physiotherapists

    ReplyDelete
  87. I high appreciate this post. It’s hard to find the good from the bad sometimes, but I think you’ve nailed it! would you mind updating your blog with more information ppc ad agency

    ReplyDelete
  88. I would like to thank for the effort you have made in writing this post and i am very impressed by your blog design and the your quality work Great job man keep it up. ppc ad agency

    ReplyDelete
  89. I definitely enjoying every little bit of it. It is a great website and nice share. 먹튀검증

    ReplyDelete
  90. You completed certain reliable points there. I did a search on the subject and found nearly all persons will agree with your blog. 부스타빗

    ReplyDelete
  91. Thanks for such a great post and the review, I am totally impressed! Keep stuff like this coming. 먹튀검증커뮤니티

    ReplyDelete
  92. I read this article. I think You put a great deal of exertion to make this article. I like your work 토토커뮤니티

    ReplyDelete
  93. 이 게시물을 통해 모든 작품을 연주하는 데 대한 귀하의 좋은 지식이 매우 도움이되었다는 것을 알고 있습니다. 나는 이것이 내가 찾고 있던 문제를 발견하는 첫 번째 장소임을 알립니다. 당신은 영리하면서도 매력적인 글쓰기 방법을 가지고 있습니다. 토토사이트

    ReplyDelete
  94. There are many dissertation internet sites on-line after you uncover unsurprisingly identified in your website page. ✅ 안전사설토토사이트

    ReplyDelete
  95. I have been checking out a few of your stories and i can state pretty good stuff. I will definitely bookmark your blog 메이저사이트

    ReplyDelete
  96. This surely helps me in my work. Lol, thanks for your comment! wink Glad you found it helpful
    토토사이트

    ReplyDelete
  97. This is a wonderful article, Given so much info in it, These type of articles keeps the users interest in the website, and keep on sharing more ... good luck 안전한사이트

    ReplyDelete
  98. 그것은 매우 유익하고 당신은 분명히이 분야에 대해 매우 잘 알고 있습니다. 흥미롭고 탄탄한 내용으로이 주제에 대한 다양한 견해에 눈을 뜨 셨습니다. 위너토토

    ReplyDelete
  99. This comment has been removed by a blog administrator.

    ReplyDelete
  100. If you want a Railways E-Ticketing Online Booking Reservation System so you must visit this link Pakistan Railways Online Booking Reservation system

    ReplyDelete
  101. Your inspiring content always learns me and surprises me to the point of bewildering..먹튀검증사이트

    ReplyDelete
  102. The website will generate a download link Instaup app download for the profile picture. Click on the download link to save the DP to your device. Visit Here: Insta dp download

    ReplyDelete
  103. Please let me know if the link to the MBWhatsApp APK works or not by clicking here.

    ReplyDelete
  104. Your article was an outstanding instance of engaging narration. Find true movie drama stories istruestory with facts.

    ReplyDelete
  105. Find He had four younger maternal half-siblings—Caitlin, Emily, Will, and Madeline—as well as a younger paternal half-sister named Maria. His siblings "would stand and applaud" him for early performances. Who are Matthew Perry Siblings parents and siblings? By the time he was ten, Perry started misbehaving at fashionlic.com.

    ReplyDelete
  106. At feastdelights, we believe that food is not just about sustenance; it's about experiences, memories, and the joy of sharing. Our mission is to inspire and empower food enthusiasts, home cooks, and culinary explorers to discover new flavors, experiment with recipes, and celebrate the art of cooking.

    ReplyDelete
  107. Back Pay Computation in the Philippines and Reasons Why it’s Delayed. bro is an excellent piece of information thanks alot from negocioiq

    ReplyDelete
  108. This good news as you are providing the best information's like Whatisprice as it is proving the bet informations

    ReplyDelete
  109. Welcome to
    mobilefone.pk, your ultimate destination for all things mobile technology. Whether you're searching for the latest smartphones, tablets, or accessories, we've got you covered. With a vast selection of top brands and models, we provide comprehensive reviews, comparisons, and guides to help you make informed decisions.

    ReplyDelete

Post a Comment

Popular posts from this blog

13th Month Pay Bonus Calculator

There are a lot of articles that have been published on how to compute the 13th month pay and I have read most of it however, I think it’s missing the actual calculator that can compute our estimated 13th month pay. The 13th month pay calculator that we have created would be beneficial especially for those employees who have been employed by the company for less than a year because, the amount of the 13th month pay will be pro-rated (will depend on the number of days or months of service). Based on DOLE’s Department Advisory  the number of days for leave without pay should be taken into consideration. Computation 1: If you have been employed by your company for more than a year use the computation below; Computation 2: Pro- Rated computation. If you have been employed by your company for less than a year use the computation below; Our Calculator has used the formula above to compute your estimated 13th month pay.  How to use the calculator: I...

Top BPO Companies in the World Based on Forbes Global 2000 List

Forbes.com Inc., has released the list of the “World’s Biggest Public Companies” it is the annual list of world’s largest public companies. We decided to get the list of In-house and BPO Companies that have a regional office in the Philippines that made it to the list. We believe that the list would be a useful representation of top BPO Companies in the world since Forbes is one of the most trusted source for businesses and investment leaders. The list is an annual ranking of top 2000 public companies in the world which is based on four metrics: sales, profit, assets and market value. The list below contains BPO and in house companies with Philippine branches or subsidiaries. With a Global Services Center in Taguig and Cebu the parent company of JPMorgan Chase Bank N.A.-Philippine Global Service Center has emerged on the top based on Forbes’ list. The top positions have been dominated by in-house companies with businesses ranging from banks, oil companies, a...